Baaghi Live Privacy Policy – Our Commitment to Protecting Your Data

Welcome to Baaghi Live. This Privacy Policy applies to our website, mobile app, and all digital services. By using our platform, you fully agree to the terms of this Privacy Policy.

Baaghi Live believes privacy is a fundamental right. That's why we handle every user's data with the utmost care. Our privacy policy is built in accordance with international data protection standards.

This policy applies to all users of Baaghi Live from Bangladesh and anywhere else in the world. It covers both registered members and guest users.

Baaghi Live collects various types of information, each for a specific reason. We do not collect any data beyond what is necessary.

Baaghi Live collects data through various methods. Each method is fully transparent and operates on the basis of your consent.

• Direct Collection: Information you provide directly when completing registration, login, and KYC forms.
• Automatically Collected: Data collected automatically via cookies and tracking technologies while using the platform.
• From third parties: Information received from payment gateways or identity verification service providers.
• During customer support interactions: Information you share when contacting us via chat, email, or phone.

We strictly follow a data minimization policy. Collecting information beyond what is necessary goes against Baaghi Live's principles.

Baaghi Live uses your information only for specific, legitimate purposes. We never misuse your data.

• Creating & managing your account
• Identity verification & age confirmation
• Processing deposits, withdrawals and other financial transactions
• Providing customer support and technical assistance
• Prevention of fraud, money laundering & illegal activities
• Meeting legal and regulatory obligations
• Improving service quality and developing new features
• Sending personalized offers based on your preferences (consent-based)

Baaghi Live never sells your data. However, there are limited circumstances where sharing information may be necessary.

• Payment Processor: Payment gateway providers such as bKash, Nagad, and Rocket, for the purpose of processing transactions.
• Identity Verification Service: Third-party verification service providers for the KYC process.
• Legal Authorities: When a legal order is received from a court or regulatory authority.
• Security Partners: Dedicated security services to prevent fraud and cyberattacks.
• Your information is never shared with advertising agencies or marketing companies.
• Your information is never shared with unnecessary third parties without your consent.

When sharing data, we always follow a minimum necessary approach — only what is required is shared, nothing more.

Baaghi Live's website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

Baaghi Live employs industry-leading technology to keep your data secure. Our security infrastructure is regularly reviewed and upgraded.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Two-factor authentication is available for added account security.
• Firewall & DDoS Protection: The platform is protected against cyber attacks.
• Regular Security Audits: Regular system audits conducted by independent security experts.
• Restricted Access: Only authorized personnel have access to specific data.

Baaghi Live does not retain any data longer than necessary. A specific retention period is defined for each type of information.

• Account Information: For as long as your account is active, and up to 5 years after closure for legal purposes.
• Financial Transaction Records: Up to 7 years, as required by legal obligations.
• KYC Documents: Up to 5 years after account closure.
• Customer Support Conversations: Up to 2 years.
• Logs & Technical Data: Up to 12 months.

Once the defined retention period expires, data is securely deleted or anonymized so that no individual can be identified.

Every Baaghi Live user holds the following rights over their own data. To exercise any of these rights, please reach out to our support team.

• Right to Know: You can find out exactly what data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate information.
• Right to Erasure: You can request deletion of your data, provided there are no legal obligations requiring its retention.
• Right to Portability: You can request a copy of your data in the designated format.
• Right to Restrict Processing: You can request that your data be restricted from use in certain cases.
• Right to Withdraw Consent: You can withdraw your consent to marketing communications at any time.

Baaghi Live is a platform strictly prohibited for anyone under 18. We do not knowingly collect or store personal information from minors.

A note for parents: If you suspect your child is using Baaghi Live, please contact us immediately at support@baaghilive.app. We'll take prompt action.

Baaghi Live may update this privacy policy as needed. When changes are made, we will notify you through the following means:

• The "Last Updated" date at the top of the page will be revised accordingly
• Registered users will be notified via email
• A pop-up notification will be shown upon logging into the platform
• For major changes, you will be notified at least 30 days in advance

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you disagree with any changes, please contact us to close your account.

For any privacy-related questions, complaints, or requests, please get in touch with our dedicated privacy team. We're always here to help.

• Email: support@baaghilive.app
• Live Chat: Via live chat directly on the platform
• Response Time: Within 48 hours on business days